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How to install an eSIM: step by step for iPhone and Android
How to install an eSIM on iPhone, Samsung and Google Pixel: QR and manual setup, data roaming settings and fixes for the most common problems.
Updated:
2 min read
How long does eSIM installation take?
Short answer: installing an eSIM by QR code takes about two minutes. With your phone on Wi-Fi you scan the QR code, the phone downloads the line and asks you to name it. When you land in Turkey, select the eSIM line for mobile data and turn on data roaming.
After you order, you receive by email a QR code, manual setup details (SM-DP+ address and activation code) and the settings specific to your plan.
How do I install an eSIM on iPhone?
- Go to Settings > Mobile Data (Cellular) > Add eSIM.
- Choose "Use QR Code" and scan the code from your email.
- Name the line, for example "Turkey eSIM".
- Keep your main line as default; select the eSIM for Mobile Data.
- Leave "Allow Mobile Data Switching" off, or your main line may use data.
How do I install an eSIM on Samsung Galaxy?
- Open Settings > Connections > SIM manager.
- Tap "Add eSIM" > "Scan QR code from service provider".
- Scan the QR code and confirm.
- In SIM manager, choose the eSIM for Mobile data.
How do I install an eSIM on Google Pixel?
- Go to Settings > Network & internet > SIMs > Add SIM.
- Choose "Download a SIM instead" and scan the QR code.
- Turn the line on and select it for mobile data.
Which settings do I switch on after landing in Turkey?
Technically the eSIM line works in roaming, so data roaming must be on for the eSIM line. Turn data roaming off on your main line and your home carrier will not charge you, while you still receive SMS such as bank codes.
| Setting | eSIM line | Main line |
|---|---|---|
| Line on | On | On (for SMS and calls) |
| Mobile data | Selected | Not selected |
| Data roaming | On | Off |
On Limoxe Turkey plans the APN usually sets itself. If you cannot connect, set the APN in mobile settings to the value in your email ("globaldata" on Turkey plans).
What if my eSIM does not connect?
- Check that data roaming is on for the eSIM line.
- Make sure the right line is selected for mobile data.
- Compare the APN with the value in your email.
- Toggle airplane mode for 10 seconds or restart the phone.
- Still nothing? Message us on WhatsApp with a screenshot.
Never delete the eSIM from your phone: the QR code often cannot be reinstalled. If something is wrong, just switch the line off.
After installation
With the eSIM ready, all that is left is the trip itself. Have not chosen a plan yet? Browse our Turkey eSIM plans; the Turkey eSIM guide explains which plan fits you. For a fixed-price ride from the airport to your hotel, see Istanbul Airport transfer.
Your ride is one tap away.
Frequently asked questions
Do I need internet to install an eSIM?
Yes. The phone must be on Wi-Fi or another mobile line while scanning the QR code, which is why we suggest installing at home.
Can I install the same QR code on two phones?
No. An eSIM QR code installs on one device and usually only once.
I deleted my eSIM. What now?
Message us on WhatsApp. A deleted eSIM often cannot be restored; we will look at the options for your case.
Will I still get SMS on my main line?
Yes. Keep your main line on and SMS and calls still arrive; just turn off its data roaming.