Guides
What happens to my airport transfer if my flight is delayed?
Your airport transfer when a flight is delayed, early or cancelled: flight tracking, chauffeur waiting, changing your booking and what you should do.
Updated:
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Short answer
If you added your flight number to your booking, there is nothing to worry about: your actual landing time is tracked and your chauffeur arrives accordingly. Your price was locked at booking, so a delay does not change what you pay.
If your flight is cancelled
If your flight is cancelled or moved to another day, message us on WhatsApp and we will move your transfer to the new flight. Cancellation is free until a driver is assigned.
Without a flight number
Without a flight number your chauffeur will be at the airport at the time in your booking. That is why we recommend adding it, especially for international and connecting flights.
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Frequently asked questions
Do I pay extra if my flight is delayed?
No. The price is locked at booking; with your flight number your chauffeur arrives for your actual landing time.
My flight changed — how do I update my transfer?
Message us on WhatsApp with your booking code and we will update it to the new time.